Livin Pros has a simple and effective process for returns and exchanges.
Please follow these easy steps to return/exchange your purchase:
Once an RMA number has been assigned, the returned product must be shipped within 10 days. If it is not shipped within 10 days, a new RMA number will need to be requested.
Once your package is received back in our warehouse, the item will be tested and we will process your refund/exchange within 5-10 business days.
No returns without an RMA will be accepted and all items shipped for a return or exchange without an RMA will be returned to the customer at our leisure. We cannot process any returns and are not responsible for any items shipped without an RMA number. The customer is responsible for shipping the item back with a tracking number. We are not responsible for any missing or lost items.
For the complete Return / Exchange Policy click here.